BT have now spent more than three weeks testing my phone line. The issue's been escalated so many times there must be a couple of engineers perched on top of the BT Tower examining my connection. And it's still as useless as it was when the company "upgraded" a load of their exchanges. So still no updates I'm afraid.
But, if you read this today, skip towards the end of this Real Media movie of last night's Newsnight programme, where Amazon.com's Jeff Bezos extolls the benefits of preparing a company for success in many alternative economic scenarios, not just futilely trying to predict a single one.